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#1 2007-11-09 14:43:13
- peter@bragino.com
- Member
- Registered: 2006-03-15
- Posts: 24
Director on Powweb hosting?
I'm trying to move my ssp_director application from where it currently resides to my Powweb server. I have the database moved into a new database on braginomedia.com which is hosted by Powweb and I also moved the entire ssp_director folder over there as well. When I try to log into ssp_director from the Powweb server with the following link
http://www.braginomedia.com/ssp_director/users/login
I get the following error......
"Page not found
The page you are looking for might have been removed,
had its name changed, or is temporarily unavailable.
HTTP 404 - File not found"
This led me to upload the director compatibility test folder to my server on Powweb. www.braginomedia.com to see if I could indeed use ssp_director on there.....
when the following link
http://www.braginomedia.com/director_test
is entered into a browser window I get the following error....
"The server encountered an unexpected condition which prevented it from fulfilling the request.
The script had an error or it did not produce any output. If there was an error, you should be able to see it in the error log."
I know it's not a good start but does this mean that the server is not compatible with ssp_director?
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#2 2007-11-09 16:06:19
- bdaily
- Director director
- From: Nixa, MO
- Registered: 2006-03-15
- Posts: 9595
- Website
Re: Director on Powweb hosting?
Seems like there is an issue with PHP on that server. Let's try to get the test to pass first. I would contact your host to see if they have any insight as to why the 500 error is happening when trying to access the test.
Brad Daily
support.director[at]slideshowpro.net
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#3 2007-11-09 16:11:19
- peter@bragino.com
- Member
- Registered: 2006-03-15
- Posts: 24
Re: Director on Powweb hosting?
Thanks Brad I'll look into that..
Pete
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#4 2007-11-10 09:29:50
- peter@bragino.com
- Member
- Registered: 2006-03-15
- Posts: 24
Re: Director on Powweb hosting?
Brad,
I got the Director test to work now. The server company had me turn on cgi-scripting? Either way it worked for allowing the test to be run and the server passed the test fine......NOw I'm trying to access my director login from the new server and I can't seem to get the login screen. I'm getting the same error message as listed above....
Is there something else I can do to troubleshoot this issue. I have the new database built and the Config file updated with the new database info. I also have a crossdomain.xml file on both my new server and old server with the names of each site in both...
Do you have anything else I can verify at this point?
Thank you.
Pete
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#5 2007-11-10 09:33:32
- bdaily
- Director director
- From: Nixa, MO
- Registered: 2006-03-15
- Posts: 9595
- Website
Re: Director on Powweb hosting?
Pete - You are using the wrong URL for the login page, try this:
http://www.braginomedia.com/ssp_director/
Brad Daily
support.director[at]slideshowpro.net
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#6 2007-11-10 11:10:33
- peter@bragino.com
- Member
- Registered: 2006-03-15
- Posts: 24
Re: Director on Powweb hosting?
Brad,
Got the login page to come up but it's not allowing me to login. I put in my username and password and when I hit login it clears to two fields as if it is resetting the form. No error message or incorrect login or username message either....
We're getting there. What shall I try now?
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#7 2007-11-10 21:21:29
- bdaily
- Director director
- From: Nixa, MO
- Registered: 2006-03-15
- Posts: 9595
- Website
Re: Director on Powweb hosting?
Sounds like a session_save_path issue. Check the FAQ for a solution:
http://forums.slideshowpro.net/viewtopic.php?id=5
Brad Daily
support.director[at]slideshowpro.net
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#8 2007-11-11 01:12:27
- peter@bragino.com
- Member
- Registered: 2006-03-15
- Posts: 24
Re: Director on Powweb hosting?
Brad,
Here's an update.....
> Talked to Powweb and they directed me to the "php.ini" file to find the session.save_path location which was listed in the php.ini file as.........session.save_path = /var/php_sessions
I then took that and located the users_setup.php file in my ssp_director/inc/user folder and added the following code:
session_save_path('/var/php_sessions'); between the <?php...?> tags
> The result as of now is the same. I still can't log into Director at this server. Same issue as listed above??
Please check this over to see if I might have missed something.....
In my chat with them they said it seemed as if we needed to define where we wanted the sessions to be saved and then change the ini.php file to reflect that.
Thanks for all your help. Looking forward to your reply..
Pete
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